Day 3 of the development programme for 2009/10 took place on January 13th 2010.
Workshop three focussed on using innovation to improve quality and productivity through better engagement with clinical colleagues, patients, public and other stakeholders.
The primary case study for the day was unscheduled care but all commissioners were encouraged to attend due to the transferable learning for all commissioning programmes.
See below for Agenda and Presentations from the day.