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Regional Innovation Fund 2010/11 Project: PC 10011

Outcome Orientated Child and Adolescent Mental Health Services (OO-CAMHS)

Lincolnshire Partnership NHS Foundation Trust

 

Outcome-Orientated Child and Adolescent Mental Health Services (OO-CAMHS) is a whole service model that incorporates existing evidence on how to improve outcomes, reduce Do Not Attends (DNAs) to outpatient clinics and drop out rates, and save money through improved therapeutic efficiency. The project aims to promote this model through developing a multi-media manual, a training programme and website. 

Click here to visit the project website.

 

Although guidelines and processes in CAMH services have been developed to improve the process of assessment and resource allocation (such as Choice And Partnership Approach) and to guide treatment for particular diagnoses, such as National Institute for Health and Clinical Excellence (NICE) guidelines, there are currently no national projects that focus on improving outcomes for treatment of all mental health problems in children and adolescents.
A large body of evidence finds that matching diagnosis to a specific therapeutic technique or model has a relatively small impact on outcome when compared to factors that influence outcome across therapeutic modalities. In contrast, there is a large international evidence base that has consistently shown certain extra-therapeutic factors (such as social context) and intra-therapeutic factors (such as therapeutic relationship) are most likely to influence outcome.
Furthermore, regular session by session measurement of outcome and therapeutic alliance has been shown to improve outcomes, reduce DNAs and dropout rates, and save money through improved therapeutic efficiency. OO-CAMHS will be the first CAMH service that is designed to incorporate this evidence into a whole service model that can improve outcomes, at the same time as saving money and reducing waiting lists through improved efficiency.
 
This Project will refine an already developed outcome orientated CAMH Service through the development of a manual outlining how to implement an Outcome Orientated CAMH Service (OO-CAMHS) that builds on the latest evidence. In addition, the project will develop a training programme and a website.
OO-CAMHS uses  a session by session rating scale for how the patient and/or their carer perceives they are doing (Outcome Rating Scale - ORS) and a session by session rating scale for how the patient and/or their carer rates the therapy and therapeutic alliance (Session Rating Scale – SRS).
The ORS results are entered into an excel-based database system providing information on the outcome trajectory for each patient. In addition the database provides outcome information for each clinician and for the service as a whole (such as number of clients seen, average number of sessions, average outcome score at first session and most recent outcome score, effect size of change, comparison with age standardised normative statistics for the ORS in a clinical population – for both currently open and discharged patients).
The ORS and SRS are well-researched clinically based instruments that were developed to translate research findings into practice using clinically pragmatic tools. Each scale is completed with the young person and/or their carers and only takes a minute or two. Using the ORS alerts clinicians to patients at high risk of a poor outcome.
The majority of patients will show improvements within two to five sessions. If there is no improvement after five sessions, then the patient is at high risk of a poor outcome (and getting stuck in long term treatment with little change) and so the case is brought to a team discussion, which can lead to a change of therapeutic approach or change of clinician. If the patient has raised a concern with therapy on the SRS, the patient can indicate to the clinicians what they feel would be needed to address this.
For many clinicians, this approach can seem like a ‘cultural’ challenge to the assumed ‘expertise’ of the clinician as the patient is given a central influence. This means that a ‘whole service’ approach is needed.
Our experience of developing the OO-CAMHS model in the Sleaford and Spalding CAMHS team is that patients like it as their views are always respected and clinicians are ‘won over’ to using it, including the database, as more of their colleagues gain experience, report its benefits and enjoy the creativity and learning provided through regular peer supervision of ‘stuck cases’.
As the database shows which clinicians are or are not using the measures, extra supervision can be provided to address reluctant clinicians concerns.
This system has many advantages over current national approaches to measuring outcome in CAMHS which do not measure session by session, do not measure the alliance and are not designed to improve outcomes, only measure it.
In the short term, this project will ‘formalise’ the use of the OO-CAMHS approach into a manual, training programme and website. In the long term, this will enable CAMHS services nationally and internationally to adopt this model.

  

There is a worldwide movement to involve consumers in mental health care and improve the outcome and value of services. Two factors are strongly predictive of retention, progress, and eventual success of treatment: Consumer’s rating of the therapeutic alliance and early progress in the treatment.
Using session by session ratings of outcomes and alliance, OO-CAMHS focuses on the goal of producing positive change for people and decreases the chances of ‘getting stuck in the system’ with an intervention that is of no long term benefit, at the same time as ensuring that the consumer’s opinions and choices are always respected.

 

OO-CAMHS includes regular supervision and discussion of cases, particularly those cases not improving early in treatment. Most services have an increasing number of cases that become ‘chronic’, ‘clogging up’ therapists session availability as the therapist sees them for months and years without positive change. The focus on outcome alerts staff early to such clients in order to change intervention (or clinician) in order to prevent long term low impact work. The sharing of such cases with each other improves both therapist morale (reducing the effects of the so-called ‘heart sink’ patient) and team working.

 

National approaches to outcome measurement(such as CAMHS Outcomes Research Consortium - CORC) has a poor return rate (latest figures from their 2009 returns show only around 10% of patients are completing the time two - which is after six months - outcome measures) making their statistics unreliable. Furthermore, CORC does not measure therapeutic alliance and doesn’t guide therapeutic choices or provide any early warning system for those at risk of a poor outcome. Regular feedback on outcome and therapeutic alliance can dramatically increase success rates as well as the cost-effectiveness (reduces DNAs, length of treatment, etc). Research has shown that using a consumer driven outcome approach such as OO-CAMHS can reduce costs by about 10% while outcomes and client satisfaction improve. A reliable local database for outcomes will deliver further savings through supplanting inefficient national systems (like CORC). The lead applicants CAMHS team have adopted the OO-CAMHS principles for a couple of years and recently began using a formal database system. This CAMHS team has already experienced positive gains and despite being understaffed, this team has no waiting list, and compared to the other five community CAMHS teams in LPFT has the smallest number of patients on medication, requiring long term input or being referred for inpatient treatment or out of county second opinions.
Based on figures for clinical staff costs for LPFT community CAMHS for 2009/2010, (as taken from the Department of Health CAMHS mapping) of approximately £3 million, then if all LPFT CAMHS clinics subscribe and properly implement OO-CAMHS, there is a potential saving of £300,000 (10%) to be made on annual costs.
This represents increased capacity for the service to see more patients or develop more projects (such as consultation and prevention). If replicated throughout the East Midlands, the potential cost savings would be significant.
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Contact the Innovator

Dr Sami Timimi, Lincolnshire Partnership NHS Foundation Trust

Sami.Timimi@LPFT.nhs.uk

 

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Documents to Download 

East Midlands EXPO Poster

00 CAMHS Leaflet 

See the project featured in the East Midlands Regional Innovation Fund Projects Brochure on Page 49