The Crisis Response service has improved patient outcomes and delivered savings for the NHS Nottingham City CCG. Hear about the Nottingham experience and benefits of redesigning services to deliver a crisis response service, improved patient experience and efficiency savings.
The outcomes of a 12 month pilot project will be shared including information about two key branches of Community Referrals and In-reach Into Acute Care. The mainstreaming of the service and future developments will also be discussed.
Speakers:
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Jo Williams, Head of Joint Commissioning, NHS Nottingham City CCG
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Steve Upton, Team Manager Crisis Response service, Nottingham CityCare Partnership.
QIPP Workstreams: Primary Care