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Developing Crisis Response Services

The Crisis Response service has improved patient outcomes and delivered savings for the NHS Nottingham City CCG. Hear about the Nottingham experience and benefits of redesigning services to deliver a crisis response service, improved patient experience and efficiency savings.


The outcomes of a 12 month pilot project will be shared including information about two key branches of Community Referrals and In-reach Into Acute Care. The mainstreaming of the service and future developments will also be discussed.

Speakers:

  • Jo Williams, Head of Joint Commissioning, NHS Nottingham City CCG

  • Steve Upton, Team Manager Crisis Response service, Nottingham CityCare Partnership.

 

QIPP Workstreams: Primary Care