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The In Control Project Team, Northamptonshire County Council

This project is about how the social care system in

Northamptonshire might work very differently. By

reorganising the approach to social care, the team wanted

to find out if local people with learning disabilities could

really take more control over their lives. As a result of the

learning from the project, work is underway to make selfdirected

support the “default” way of working with all

people with a learning disability in Northamptonshire, and

all other adult social care customers.

In the summer of 2006, the team used the tools from In

Control to analyse the needs and service costs of their

customers and found that the existing approach led to a

low correlation between the level of need and the level of

resources allocated to an individual. The project worked to

reshape this process in a simple but radical way. Using a

fair and equitable resource allocations system (RAS), the

approach placed control over an individual budget in the

hands of the person (or their representative) needing

support. The objectives were to develop an RAS to tell

people early and upfront in the process how much money

is available to them and what outcomes the support plan

must achieve, to enable a group of people with a learning

disability to move into their own homes through SDS, to

develop the learning of social care staff and shape their

future role and to work out how the system would fit into

the new customer care pathway being developed in

Northamptonshire.

The team found that people chose to use their individual

budgets in a variety of ways, either to move into their own

homes or to gain the skills and confidence to make the

transition into their own home. In addition to improving

the way that people’s needs are met, the project found the

average cost of the individual budget process represented

a saving of 18.7%

At a stakeholder event in November 2007, customers gave

accounts of how they had used their individual budgets.

Two themes emerged: first, that each person had decided

to do very different things, and second, that what they had

decided to do was their own choice. One couple who had

met and married in 1999, but remained in a residential

home, sharing with a number of other people have moved

into their own home in March 2008, and are in control of

their own lives for the first time.

For more information on this project, please contact:

bfrisby@northamptonshire.gov.uk

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