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The Children’s Therapy Team, Leicester City PCT

Paediatric Therapists from Children’s Health Services (CHS)

in Leicester, Leicestershire and Rutland in partnership with

Ethitec, have developed a paperless system for recording

appointments, clinical assessments, interventions and

outcomes.

Ethitec’s Tiara9 system had been deployed elsewhere across

the country for a number of years, but had predominantly

been used to record patient contacts or to collect activity

data. CHS innovatively took the process a stage further

and other therapy disciplines have subsequently embraced

and further developed the system. The system can be used

both on and offline.

Authorised therapists are now able to download and

upload patient records to and from their laptops at an

assigned NHS location, making it easier and quicker to

record patient information and clinical interventions.

Careful consideration was given to balancing good

accessibility to the system and ensuring that the significant

security issues were addressed.

The implementation of the electronic patient record has

been supported by ongoing staff feedback and evaluation

to continually assess and upgrade the quality of the clinical

records.

One of the greatest achievements of the project was to

facilitate a change of culture and vision to bring about a

totally new way of working. The Children’s Therapy Team

has risen to the immense challenge that this new way of

working entailed bringing with it the potential to facilitate

even closer multidisciplinary links and improved clinical

record keeping.

For further information about this project please contact:

helen.burchnall@leicestercitypct.nhs.uk