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Rethink, Leicestershire County & Rutland Carers’ Service

Rethink offers carers of adults experiencing mental illhealth

a variety of support, responding to carers’ individual

needs. The service includes: one to one telephone or email

support; events; carer support groups; respite; information

and signposting, and Rethink’s own Carer Education

Training Programme (CETP).

CETP aims to inform and empower carers by offering

quality information and the opportunity to better

understand mental health. Rethink and other mental

health workers jointly facilitate CETP, and an additional

benefit of the project is a more informed appreciation of

carers’ issues for mental health professionals. Referrals

come from a vast array of services across the voluntary and

statutory sector. Involvement includes staff from the

community mental health teams, PIER teams (Psychosis

Intervention Early Recover), Crisis Teams and Assertive

Outreach teams. All are invited to undertake the Rethink

“Training For Trainers” course in order to be able to

facilitate the programme. Rethink now has secured

“satellite” desks within community mental health bases,

which has further nurtured the partnership working.

They have now run eleven programmes, including tailored

approaches for depression and specific adaptations for

early intervention. Many Rethink staff either have been or

are carers themselves and feel supported by the

programme “If it weren’t for Rethink, I would have gone

down the black hole of mental health myself”. The team

has clear operational guidance for accepting and

responding to referrals, including expected timescales,

access routes into the service and exit strategies.

Service user feedback shows a high level of satisfaction

with the programme. “Soon after my initial introduction to

Rethink, I was invited to attend a weekly Rethink Education

and Training Programme specifically designed with carers in

mind. Having completed this course, I was extremely

impressed by the standard of knowledge shown by all

Instructors and the real sense of professionalism expressed.

The whole structure of the course proved to be invaluable

to me and my fellow carers.”

For more information on this project, please contact;

david.barsby@rethink.org